Returns & Exchanges

At Fragrances Line, we want you to be completely satisfied with your purchase. If you are not happy with your fragrance, we offer a 30-day return policy for unopened and unused items in their original packaging.

1

Initiate Your Return

Contact our customer support team via email with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Secure Packaging

Carefully pack the perfume in its original, unopened box and place it inside a sturdy shipping carton with adequate padding to prevent damage during transit.

3

Ship the Item

Affix the provided return shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.

4

Quality Inspection & Refund

Once our warehouse receives and inspects the item to ensure it is in resalable condition, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing